Privacy statement

Willems Packaging, located at Argonstraat 6, 7461 PD Rijssen, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
www.willemspackaging.com
Argonstraat 6
7461 PD Rijssen
0031 548 542988

Willems Packaging’s Data Protection Officer is Marleen Willems. She can be reached via m.willems[at]willemspackaging.com

Personal data that we process
Willems Packaging processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data that we process:

Sending newsletters and general information:
– First and last name
– E-mail address

In the case of an existing or new relationship where you or your organization is or will become a customer, supplier or other form of relationship of Willems Packaging, we process the following data for the delivery of order(s):

– First and last name
– E-mail address
– Postal and delivery address
– Phone number
– Bank account number

For what purpose and on what basis do we process personal data?
Willems Packaging processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or advertising brochure
– To be able to call or e-mail you if this is necessary to be able to carry out our services
– To deliver goods and services to you
– when we are legally obliged to do so, such as information that we need for tax returns or payroll administration.

Automated decision making
Willems Packaging does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Willems Packaging). Willems Packaging uses the following computer programs or systems:

– Payroll system via accountant
– CRM package for customer/relationship management system
– ICT specialist for general automation (system) of Willems Packaging

If you would like to know with which parties we arrange the above, you can request this information at any time from Marleen Willems, who can be reached via email: m.willems[at]willemspackaging.com or contact us via telephone number: 0031 (0 ) 548-542988.

How long do we keep personal data?
Willems Packaging does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Email address and name: for processing orders and sending newsletters -> retention period: for as long as this is in the mutual interest. You can easily unsubscribe by ticking the box next to newsletters or by sending an email to: m.willems[at]willemspackaging.com

Address details, delivery address details and payment details -> for processing and delivery of orders and assignments -> retention period: as long as the relationship lasts.

Sharing personal data with third parties
Willems Packaging only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Willems Packaging makes minimal use of cookies or comparable techniques. Only general data (ip address of website visitor, time and data that browser sends) are stored and only serve a functional interest for Willems Packaging. This data is not provided to third parties.

View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the unsubscribe box, at the bottom of a newsletter or by indicating this to the personal protection officer. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to m.willems[at]willemspackaging.com.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. Willems Packaging will respond to your request as soon as possible, but in any case within four weeks.

Willems Packaging would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Willems Packaging takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via m.willems[at]willemspackaging.com.